We're CloudNook
Founded by healthcare professionals, for healthcare professionals. We understand the unique challenges of medical practice administration.
Our Mission
To revolutionize healthcare administration by providing medical practices with highly trained, HIPAA-compliant virtual assistants who understand the nuances of patient care and clinical workflows.
We believe that healthcare professionals should spend their time caring for patients, not drowning in paperwork. That's why we've created CloudNook - embedded highly qualified MVAs into medical practice and clinics, giving doctors more time for what matters most: caring for patients.
Talent Pool
Medical Professionals Hired Globally
Years Combined Healthcare Experience
Our Values
These core principles guide every interaction and decision we make.
HIPAA Compliance First
Every team member is HIPAA-certified and trained in healthcare privacy protocols.
Patient-Centered Care
We understand that behind every administrative task is a patient seeking care.
Medical Excellence
Our VAs are specialized in healthcare workflows and medical terminology.
Partnership Approach
We become an extension of your team, not just another vendor.
Results-Driven
We measure success by the time and stress we save your practice.
Continuous Growth
We're constantly improving our processes and training programs.
Our Team's Expertise
A cross-functional team of nurses, operators, trainers, and healthcare advisors — built to support US medical practices end to end.
Clinical Leadership
Registered Nurses with 15+ years of bedside and clinical education experience leading our care standards and MVA mentorship.
Growth & Operations
Two decades of business operations expertise scaling medical practices to 100+ employees, translated into how we build MVA teams.
Training & Enablement
Licensed nurse-trainers who prepare every MVA in clinical workflows, medical terminology, and HIPAA-compliant patient care.
Quality & Compliance
QA and healthcare-insurance veterans ensuring every workflow, note, and interaction meets US healthcare standards.
Client Success
Dedicated success managers who onboard, coach, and continuously optimize your MVA partnership.
Medical Advisory
Physician and healthcare-management advisors guiding clinical integration and long-term practice value.
Ready to Join Our Growing Family?
Let's discuss how a CloudNook MVA can transform your practice operations.